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Hassle-free return terms, eligibility criteria, and transparent refund timelines at MugaiEcom.
Return eligible orders within 7 days of delivery.
Automatic reverse pickup courier scheduling right from your account.
Direct refund to original payment source upon warehouse quality audit.
We offer a 7-day return policy for orders delivered within India. To qualify for a return, products must be unused, unwashed, and in their original packaging with intact security tags and invoice documentation.
Go to Account > Orders and tap Return on eligible order.
Our courier partner collects the package from your doorstep.
Warehouse team inspects item condition & barcode.
Refund credited back to your original payment method.
Prepaid Orders (Razorpay/UPI/Cards): Refunds are initiated automatically within 24 hours of inspection approval and will reflect in your account within 5–7 business days.
Cash on Delivery (COD) Orders: Refunds are transferred via NEFT/UPI bank details provided during return request submission within 5–7 business days.
Contact our support team for quick assistance on your order returns.