DATA PRIVACY & PROTECTION

Privacy Policy

How MugaiEcom (SSM Traders) safeguards your personal information and transaction security.

Your privacy is paramount to us at MugaiEcom (SSM Traders). This Privacy Policy details how your personal data is collected, processed, and safeguarded when ordering online or creating a customer profile.

1. Information We Collect

When placing an order or registering an account, we collect necessary contact information including your full name, delivery address, phone number, email address, and order transaction history.

2. Purpose of Data Utilization

To process checkout payments, generate GST tax invoices, and dispatch packages via courier partners.
To send automated SMS & WhatsApp shipment tracking notifications.
To provide dedicated customer support and process return/refund claims.

3. Payment & Encryption Security

All payment transactions are encrypted using 256-bit SSL/TLS protocols and processed securely through PCI-DSS compliant payment gateways (Razorpay). MugaiEcom never stores raw credit card numbers or UPI PINs.

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